Google Cloud's customer chief is leaving after less than a year at the company

Hayete Gallot joined Google in April 2025 to spearhead a new division focused on helping customers adopt the company's cloud ...
Yahoo

Don’t trust Google for customer service numbers. It might be a scam.

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...
MediaPost

Google's NotebookLM: A Conversation With 'Customer Zero'

During a series of discussions about rapid developments of AI and their implications for marketers during this morning's sessions at the Association of National Advertisers' Masters of Marketing ...
TechRepublic

Google Expands Gemini AI Security and Contact Center Offerings

Users on Google Workspace Business, Enterprise, and Frontline plans can now access Google Gemini without switching to a personal email address. On Sep. 24, Google announced new features and expanded ...
TechSpot

Google is testing a feature that holds customer service calls for you until a human representative arrives

Forward-looking: Most people dread calling customer service numbers because it usually means navigating a menu of automated options and then waiting on hold while listening to elevator music, ...
Search Engine Roundtable

New Google Ads Customer Match For Google Analytics Audiences

Google Analytics now supports Customer Match from Google Ads. Audiences exported to Google Ads will now also "include your first-party consented, hashed customer data, and your tag-based user ...